The paint seems prone to chip, but it isn't too bad. They gave us a disclaimer about it when we moved in, saying it was lead-based and to be careful not to let pets or infants ingest it. Since we don't have any pets or infants, we don't worry about it. The backyard also tends to get overgrown. They mow almost everything as a courtesy, but they always leave the grass behind the fence. We were considering renting a lawn mower, but all the plants pretty much died during the summer, saving us the trouble.
The maintenance hotline has been very helpful. They'll send a guy out to fix whatever problem you may have within a day or two. We've had to call them more often lately because of problems with the water pressure cutting out, and now the back screen door has fallen completely off it's tracks.
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